We’re excited to announce the launch of our redesigned store and learning platform! After listening to your feedback and identifying ways to improve, we’ve made key changes that will streamline your experience and make it easier to access everything you need—all in one place.
What’s New?
Our goal was to create a platform that enhances the user experience while addressing the challenges of navigating multiple systems. Here’s what you can expect:
One Account for Everything—No more juggling multiple logins across multiple sites! The new platform now allows you to access all your courses, resources, certifications, videos, and StarrPASS membership content using one account. Whether logging in to continue a course or exploring additional resources, everything is now available at store.starr.org.
Streamlined Navigation—We’ve redesigned the platform to provide a more intuitive, user-friendly interface. With a clearer structure, finding the resources you need—whether course materials, certification information, or other learning tools—is easier than ever.
Seamless Access—The platform’s redesign ensures a smoother experience and offers an improved user experience for navigating courses and learning materials. You’ll find it easier to move between lessons, access supplementary resources, and track your progress— with fewer clicks and more intuitive navigation. We aim to save you time and make your learning journey as straightforward as possible.
Simplified Certification Packages—As part of our platform update, we’ve streamlined our certification offerings. Previously, we offered silver, gold, and platinum packages of our trauma specialist certifications. These have now been combined into one simple certification package for each audience (education, early childhood, and clinical), including the course, certification, digital badge, and digital and printed resources. This new, comprehensive package ensures you have everything you need in one place, making the certification process clearer and easier to navigate.
Why These Changes?
You spoke, and we listened. We know how frustrating it is to manage multiple logins across different platforms and face challenges when accessing content quickly. We’ve worked hard to address these pain points and provide a more integrated and cohesive experience. The upgrade is all about making the learning process more efficient, saving you time, and giving you quicker access to the information that matters most to you.
What Do You Need to Do?
If you’re ready to explore the upgraded platform, here’s what you need to know:
1. Reset Your Password: As part of this upgrade, you will need to reset your password to gain access to the redesigned platform. Click here to reset your password.
2. Explore the New Platform: We encourage you to reset your password and then explore the content at store.starr.org. Once you have made a new purchase, feel free to navigate around, test the features, and let us know how the system works for you.
3. Looking for Your Old Content? If you need to access content from the previous platforms, don’t worry—you can still visit learn.starr.org or watch.starr.org for continued access to your materials. Please note that access to these platforms will be available until December 31, 2024.
4. Additional Questions about Changes? We have developed a Frequently Asked Questions (FAQs) page in our new store. Click here to access frequently asked questions.
5. We Want Your Feedback! Your input helped shape these upgrades, and we’re still listening! We’d love to hear your thoughts as you explore the new platform. If you have any suggestions or encounter any issues, please contact us at info@starr.org.
Thank you for your patience and support as we continue to improve your experience. We’re confident these changes will make learning and accessing content easier, faster, and more efficient. As we transition to the redesigned platform, we’re committed to providing a smooth and seamless experience. However, if you notice anything missing or encounter any errors, please bear with us as we refine and improve the system. Your understanding and patience are greatly appreciated, and we encourage you to contact our support team at info@starr.org if you need any assistance or have any feedback.
Head over to store.starr.org and start exploring the new platform today!
