Questions? Please contact info@starr.org and we will be happy to help!

StarrPASS Subscriptions: To manage groups for StarrPASS subscriptions, go to starr.org/groups-dashboard.

Enroll users after purchase

  1. Select your group by clicking the “Select Group” down arrow
  2. Select the blue “ENROLL USER” or “ENROLL MULTIPLE USERS” button
  3. Add the user’s contact info and select the “ENROLL USER” button or upload a .CSV file

Purchase more seats in an existing Group

  1. Select your group by clicking the “Select Group” down arrow
  2. Click “Add Quantity,“ select the number of seats you’d like to add, and complete the “Proceed to Checkout” purchase process
  3. Return to this “Manage Group(s) Enrollment” page and enroll your new users following the directions above

Purchase other courses for an existing Group

  1. Select your group by clicking the “Select Group” down arrow
  2. Click “Add Product,” find the course you’d like to add, and complete the “Proceed to Checkout” purchase process
  3. After the purchase has been completed, all users in the existing group will be enrolled in the new course and notified

IMPORTANT NOTES:

  • Once users are enrolled, they will be notified via email that 1) a learn.starr.org account has been created for them (if they do not already have an account) and/or 2) they have been enrolled in new learning content.
  • Group seats are non-transferable
  • User information is difficult to correct (please double check that each user’s name and email address is correct)
  • DO NOT DELETE A USER. It will remove the enrollment and you will not be able to assign anyone for that spot as it will no longer be eligible to be filled